As the former Human Resources Administrator, VNG for many years, Dick's 'take no prisoners' management style kept me pretty busy. (smile) He could roar like a lion but if he liked you, there was nothing he would not do for you. He installed my first gas fireplace and outside gas grill. Snow and ice were on the ground but he had given his word that he would show up and he did. A man with strong work ethics and integrity. With heartfelt sympathy.